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The small print

Privacy Policy

How Nutri Care Center collects, uses and protects your personal information, written in plain language.

Who we are

Nutri Care Center is a nutrition practice offering counseling, weight management support, wellness coaching, sports nutrition, heart-healthy eating guidance, gut health support, plant-forward nutrition and family nutrition.

This policy explains how we handle personal information when you visit this website, contact us, subscribe to our newsletter or receive care from our team.

Information we collect

We collect only what we need to answer you and to give safe advice. That may include:

  • Details you share in a form, such as your name, email address, phone number and the service you are interested in.
  • Information you send by email, phone or during a consultation, including food and health details relevant to your care.
  • Basic technical information from your visit to this site, such as the pages you viewed and the type of device you used.
  • Your newsletter preferences, including whether you have unsubscribed.

How we use your information

We use your information to answer enquiries, arrange and deliver care, keep accurate notes, send the newsletters you asked for, improve the website and meet our legal and professional obligations.

We do not sell your personal information and we do not share it with advertisers.

Food and health information

Details about your health, medical history and eating patterns are treated as sensitive. They are seen only by the clinicians involved in your care, or shared where you have asked us to share them — for example with your doctor or another provider.

Please keep detailed medical information out of general website forms. A short description of your concern is enough for us to route your message to the right person.

Consent and legal bases

Where required, we rely on your consent to send newsletters and updates. You can withdraw consent at any time on the unsubscribe page or through the link in every email.

We may also process information where it is necessary to provide care you have requested, to comply with the law, or for legitimate interests such as keeping our services secure.

Cookies and analytics

This website uses a small number of cookies and similar technologies to keep the site working and to understand which pages are useful.

You can control cookies through your browser settings. Blocking some of them may change how parts of the site behave, but the core content will remain available.

Sharing with others

We share information only where it is needed: with clinicians involved in your care, with trusted providers who support our website and communications under confidentiality obligations, or where the law requires it.

How long we keep information

Enquiry and newsletter records are kept for as long as needed to serve you. Client notes are kept for the period required by professional and legal standards, after which they are securely deleted or anonymised.

Keeping information safe

We use administrative, technical and physical safeguards, including access controls, secure systems and staff confidentiality obligations. No method of transmission over the internet is completely secure, so please take care when sharing information online.

Your rights

Subject to applicable law, you may ask to see the personal information we hold, request corrections, ask us to delete information, object to certain processing, or ask for a portable copy.

You can also ask us to stop sending marketing emails at any time. To make a request, contact us and we will guide you through it.

Children's privacy

This website is intended for adults. Where a child receives nutrition support, information is provided and managed by a parent or carer. We do not knowingly collect information from children through website forms.

Changes to this policy

We may update this policy to reflect changes in our practices or the law. The current version always lives on this page.

Contact us

If you have a question about this policy or how your information is handled, email contact@nutricarecenter.com or call +1 502-368-9280. We take privacy concerns seriously and will respond as promptly as we can.

Plain language, on purpose. If any part of this page is unclear, contact our team and we will explain it properly.

Start here

We are happy to explain anything

If something on this page is unclear, ask us directly — plain answers, every time.